Privacy Policy
Effective Date: 15 January 2025
At Compstorage, we take your privacy seriously. This document explains how we collect, use, store, and protect your personal information when you interact with our educational platform focused on virtualization and containerization training.
We're based in Australia and comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). This policy applies to all learners, prospective students, and visitors to compstorage.net.
Questions about your data? Contact us at help@compstorage.net or call +61404609905
Information We Collect
We collect different types of information depending on how you interact with our platform. Being upfront about this helps you make informed decisions about sharing your data.
Personal Information You Provide
When you enrol in our programs or contact us, you might share:
- Your name, email address, and phone number
- Postal address (501/250 Pitt St, Sydney NSW 2000 if you visit us)
- Educational background and technical experience
- Payment details for course fees
- Career goals and learning preferences
- Project submissions and assignment work
Information Collected Automatically
Like most websites, ours gathers some data automatically when you browse:
- IP address and general location data
- Browser type and device information
- Pages you visit and time spent on our site
- Referral sources (how you found us)
- Learning platform interactions and course progress
How We Use Your Information
We're not in the business of selling your data. Everything we collect serves a specific purpose related to providing quality education and improving our services.
| Purpose | Details |
|---|---|
| Course Administration | Managing enrolments, tracking progress, issuing certificates, and communicating course updates |
| Educational Support | Providing personalized feedback, answering questions, and offering technical assistance |
| Payment Processing | Handling transactions securely and maintaining financial records as required by Australian law |
| Platform Improvement | Analyzing usage patterns to enhance learning materials and platform functionality |
| Communication | Sending course information, program updates, and relevant educational content |
| Legal Compliance | Meeting regulatory requirements and protecting our rights and safety |
Marketing Communications: We'll occasionally send information about new courses or relevant industry updates. You can opt out anytime by clicking unsubscribe in our emails or contacting us directly.
Your Rights Under Australian Privacy Law
The Australian Privacy Principles give you several rights regarding your personal information. We've made it straightforward to exercise these rights.
Access Your Data
Request a copy of the personal information we hold about you. We'll provide this within 30 days, usually much sooner.
Correction Rights
Ask us to correct inaccurate or outdated information. We want your records to be accurate too.
Data Deletion
Request deletion of your personal data, subject to legal record-keeping requirements for educational institutions.
Object to Processing
Opt out of certain data uses, particularly marketing communications and non-essential analytics.
Withdraw Consent
If we're processing your data based on consent, you can withdraw that consent at any time.
Lodge a Complaint
File a complaint with us or the Office of the Australian Information Commissioner (OAIC) if you're concerned about how we handle your data.
To exercise any of these rights, email help@compstorage.net with your request. We'll verify your identity before processing requests to protect your information.
How We Protect Your Information
Security isn't just a checkbox for us — it's built into how we operate. We use industry-standard measures appropriate for an educational technology platform.
- Encrypted connections (SSL/TLS) for all data transmission
- Secure servers hosted in Australian data centres
- Regular security audits and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
- Staff training on privacy and data protection practices
- Secure backup systems with encrypted storage
- Multi-factor authentication for administrative access
- Regular software updates and security patches
Despite our best efforts, no system is 100% secure. If we experience a data breach affecting your information, we'll notify you and the OAIC as required by law.
Sharing Your Information
We don't sell or rent your personal data. Period. However, we do share information with specific third parties to deliver our services:
Service Providers
We work with trusted companies that help us run our platform. These include:
- Payment processors for secure transaction handling
- Cloud hosting providers for platform infrastructure
- Email service providers for course communications
- Analytics tools to understand platform usage
- Learning management system vendors
All service providers are contractually required to protect your data and use it only for specified purposes.
Legal Requirements
We may disclose your information if required by Australian law, court order, or government request. We'll notify you unless legally prohibited from doing so.
Business Transfers
If Compstorage merges with another company or transfers ownership, your information may be part of that transfer. You'll be notified of any such change.
Data Retention
We keep your information only as long as necessary for legitimate educational and legal purposes:
Active Students: Throughout your enrolment and for seven years after completion (Australian educational record-keeping requirements)
Course Materials: Your submitted projects and assignments are retained for seven years to verify credentials and maintain academic integrity
Financial Records: Payment information is kept for seven years as required by Australian tax law
Marketing Data: If you've opted into communications but never enrol, we'll delete your data after three years of inactivity
Website Analytics: Aggregated, anonymized usage data may be retained indefinitely for research purposes
You can request earlier deletion of certain data types by contacting us, though we must maintain some records for legal compliance.
International Data Transfers
Your data is primarily stored on servers within Australia. Some service providers we use may process data outside Australia, including in the United States and the European Union.
When we transfer data internationally, we ensure adequate protection through:
- Contractual clauses requiring equivalent privacy standards
- Working only with providers in countries with adequate privacy laws
- Additional security measures for sensitive information
- Regular audits of international service providers
Cookies and Tracking
Our website uses cookies and similar technologies. These small files help us remember your preferences and understand how you use our platform.
Types of Cookies We Use
- Essential Cookies: Required for login, course access, and basic platform functionality
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand usage patterns and improve our courses
- Marketing Cookies: Track whether you've seen our ads (only with your consent)
You can control cookies through your browser settings. Blocking essential cookies may limit platform functionality.
Children's Privacy
Our programs are designed for adult learners and professionals. We don't knowingly collect information from anyone under 18 without parental consent.
If you're under 18 and interested in our courses, please have a parent or guardian contact us to discuss enrolment options and privacy considerations.
Changes to This Policy
We review and update this policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.
The "Effective Date" at the top shows when this policy was last updated. We encourage you to review it occasionally to stay informed about how we protect your information.